Þorbergur Haraldsson

Móholt 6 · 415 Bolungarvík · (354) 773-6686 · thorbergur@haraldssonprod.is

Experience

System administrator

Snerpa ehf

IT support and system administration for companies all over Westfjords, including Microsoft server installation and administration as well as user technical support.

Provide IT support to staff in-house as well as customers and help monitor the IT support inbox. I am responsible for setting up account and new computer equipment for staff members

Maintaining in-house IT Systems, such as Active Directory, MS servers, Microsoft 365, failover cluster for shared hosting as well as in-house hosting.

September 2017 - Present

Service Technician

Snerpa ehf

Computer and network diagnostics and repair.
On site customer support.
Was responsible for the maintenance of IT equipment inventory for example router setup and deployment and managed to cut the setup time for new routers drastically with automation

June 2015 - September 2017

Education

Promennt

MCSA / Office 365 Course
2018

Tækniskólinn

Computer Studies - Unfinished

Fjölbrautarskóli Suðurnesja

Computer Studies - Unfinished

IT related lectures and confrences

  • UT Messan - Yearly since 2018
  • Haustráðstefna Advania - Yearly since 2019
  • Multiple other online confrences and webinars, including:
    • Hvernig látum við vefi virka? - Ský
    • Critical Security Features in Office/Microsoft 365 Admins Simply Can't Ignore - Altaro webinar
    • Everything you need to know about remote working - Advania
    • Are the computer systems updated? - Ský

Skills

Key skills
  • Technical support
  • Windows server administration
  • Active Directory
  • Microsoft 365 administration
  • Troubleshooting
  • Customer service
  • Technical design and implementation
  • Ubiquiti networks
  • Problem solving
  • Powershell scripting

Interests

In my free time I enjoy brewing beer and fidgeting in hardware development with microcontrollers such as Arduino and Raspberry Pi, during summer I enjoy riding my bike and fly fishing.

I spend a large amount of my free time exploring the latest technology advancements.